Accessibility Statement


Our Commitment

Persimmony is committed to making our website and platform usable by everyone, including people with disabilities. Accessibility matters especially in our field: our software is used by public health and human services staff serving communities where equitable access is essential.

Standard We Work Toward

We design and build to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is built into how we work: we consider it during design and development rather than treating it as an afterthought, and we work to improve conformance across our website and platform as they evolve.

Our practices include keyboard-navigable interfaces, meaningful alternative text for images, sufficient color contrast, clear and consistent structure, and compatibility with common assistive technologies such as screen readers. We recognize that conformance is an ongoing effort, and we address barriers as we identify them.

Requesting Assistance or Reporting a Barrier

If you encounter a barrier using our website or platform, or need information provided in an alternative format, we want to help. Please contact us and we will work with you to provide the information or functionality you need:

  • Email: support@persimmony.com
  • Platform users may also raise accessibility issues through their organization’s Persimmony administrator.

We treat accessibility barrier reports as a priority and will respond promptly.

Ongoing Improvement

We review and update this statement and our accessibility practices periodically. Feedback from the people who use our software is the most valuable input we receive, and we welcome it.

Let’s talk

Like you, we’re here to help. Reach out with a quick question or start a deeper conversation with our team.

Thank you!

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