In the late 90’s, management at Contra Costa County’s Public Health Department faced the challenge of looking for additional revenue sources or cutting program resources.
When Sue Guest was brought in as Public Health, Nurse Program Manager, she was asked to grow the Medi-Cal Administrative Activities (MAA) for the county. At that time, Contra Costa — with a population of approximately 1 million, 24% of whom were Medi-Cal eligible — was hardly claiming MAA and their budget was suffering.
Contra Costa has its own county hospital, clinic system and Managed Care Plan that served a large percentage of the Medi-Cal population but no one championed their MAA program.
Sue quickly realized the value of utilizing MAA and within the first year of submitting for reimbursement, Contra Costa County doubled its MAA revenue. In two years, MAA revenue tripled. As time went on, the county’s Public Health programs began to rely heavily on their MAA revenue.
Contra Costa personnel soon determined the need of standardizing their Time Study data entry to ensure the continued growth and sustainability of their MAA reimbursements.
To do so, the county started using Persimmony Time Study to meet the newly implemented federal mandates.
In the first year of using Persimmony Time Study, Contra Costa’s Public Health Department doubled their prior MAA revenue.